Support
Real people, no ticket system. We usually reply within 2 business days, in English or German.
Email us
support@kvibi.comInclude your phone model and app version (shown at the bottom of the menu) so we can help faster.
Before you write
Most questions are answered in the FAQ — from iCloud backup to shared links.
Open FAQLists after a new iPhone
Install Kvibi with the same Apple ID. Your lists are restored from iCloud on first launch.
A shared link does not open
Links expire after 7 days. Ask the sender to share the list again.
AI missed an item
Edit or add items before saving. Shorter sentences give the best results.
Subscription or purchases
Subscriptions are managed by the store: cancel in your App Store or Google Play settings. To get purchases back, tap Restore Purchases in the app.
Delete my data
Delete lists by swiping left. To erase everything we hold, open Menu → Your data → Request deletion.